National Association of Government Webmasters

 
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Resources || NAGW ListServ || ListServ FAQ

NAGW ListServ FAQ

NAGW list help.

Help

Q. How does the signup process work?

A. Here is an outline of the signup process:

  1. Enter your e-mail address in the signup box.
  2. After entering your e-mail in the subscribe box, you receive an e-mail sent from noreply@googlegroups.com. The e-mail looks like this:

    screenshot showing an example of the confirmation email sent by Google
  3. After clicking on the URL you will see the “Join this Group” page:

    screenshot of the approval page for the NAGW list asking about your role in government web site development
  4. Fill in your answer and click “Apply to this group”
  5. You will receive a confirmation page. Important! You do not need to do anything else at this point. You don’t need to create a Google account to send and receive group e-mail, only for access to the list archives through the web site.

    screenshot of confirmation page once your email has been approved
  6. You will receive an e-mail when your subscription request has been accepted.

    Hello youremail@yourdomain.gov,

    Your subscription to National Association of Government Webmasters (NAGW) was approved!

    If you have questions related to this or any other Google group, please visit the Help Center at http://groups-beta.google.com/support.

    Thanks,

    The Google Groups Team

Q. Why can't I subscribe my webmaster e-mail address?

A. To prevent abuse Google Groups doesn't allow generic or administrative email addresses to be added into a group's membership list. Prefixes such as postmaster, webmaster, info, and help are a few examples of such addresses. Please use your work e-mail address to subscribe to the list.

Q. I didn’t receive the confirmation message.

A. The message will come from “noreply@googlegroups.com” Look in your spam folder or set “noreply@googlegroups.com <mailto:noreply@googlegroups.com> ” as an allowed sender in your mail program.

Q. I tried to post to the group, but I get a message that I must be a member. I am a member, what's going on?

A. Please double-check that the e-mail address you signed up with (and receive NAGW list mail at) is the the same as the one you are using to post from.

Q. I tried to view the NAGW group through google groups. I get a message that says "You cannot view the group's content or participate in the group because you are not currently a member. Members must be approved before joining." I am a member, what's going on?

A. Please double-check that the e-mail address you signed up with (and receive NAGW list mail at) is the the same as the one you are using to to login to the Google groups site. Double-check that you are using a Google account (see below).

Q. Do I need a Google account to use Google Groups?

A. If you want to receive and send messages to the group by e-mail, you don't need a Google account. If you would like to post to the group via the Web, access the archives, read RSS feeds, or change your mail settings you will need a Google account.

Q. How do I link my work e-mail address to my Gmail or Google account?

A. Here's how to link your work e-mail address (the e-mail account you subscribed to the NAGW listserv with) to your Gmail or Google account:

  1. Go to Gmail (or Google Accounts) and login. 
  2. Click on "My Account"  
  3. Click "Edit" (next to "Personal Information")
  4. Under "Associate email addresses with your account" add the e-mail address with which you subscribed to the NAGW listserv.
  5. Google will send a verification e-mail to the address you just added. 
  6. Verify that you want the e-mail linked to your Gmail or Google account by clicking the link in the verification e-mail. 

You should now be able to view the NAGW listserv archives by logging in with your existing Gmail or Google account. If you don't have an account, you can create a Google account (Details: http://groups.google.com/support/bin/answer.py?answer=27441&topic=9257).

Q. I have a question not covered here.

A. Please email listmaster@nagw.org.

Contact

For questions regarding the NAGW list or your account, please email listmaster@nagw.org.

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Increase your knowledge and productivity by joining the NAGW ListServ. The ListServ is focused on information sharing for local government (city/county) webmasters. For experts and novices alike!

By joining you agree to the list rules.

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For help, please visit the List FAQ.